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Business Analyst I (Operations)

About
FedEx Supply Chain

FedEx
Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the
third-party logistics industry offering a diverse service portfolio that
enables commerce for businesses. With a proven track record of innovation and
operational excellence, FedEx Supply Chain takes a consultative approach to
optimize logistics processes, implement innovative technology and drive
continuous improvement. By leveraging best practices and the world-renowned
FedEx network, FedEx Supply Chain delivers leading solutions that provide
flexibility, enable scalability and improve cost-effectiveness for customers.
Through more than 11,000 employees, 130 operations and 35 million square feet
of warehouse space, FedEx Supply Chain manages nearly 150 million packages and
processes 358 million returns each year. For more information, go to
supplychain. fedex. com.

We
Have .

  • A
    strong FedEx brand consistently ranked among the world s most admired and
    trusted employers.
  • A
    top notch leadership team with the experience needed to grow and develop your
    career.
  • An
    open mind for new ideas and creative methods.
  • A
    strong compensation and benefits package, including health, vision, dental,
    401k with a strong match and much more!

General
Summary .

The Business Analyst I
will work as a strategic partner with operations, finance, support groups and
the customer to identify and report on key metrics, develop and automate reporting
through visual basic scripting, bring operational data to life, and enable
better performance assessment and smarter business decisions.

This position will be
responsible for ..

  • Participate in
    all phases of the implementation, integration, and on-going sustainment of
    enterprise wide business systems.
  • Interprets
    results using a variety of techniques, ranging from simple data aggregation via
    statistical analysis to complex data mining.
  • Designs,
    develops, implements and maintains business solutions.
  • Works directly
    with clients and project and business leaders to identify analytical
    requirements.
  • Collect business
    system requirements and analyze business processes.
  • Designing,
    configuring, and testing application enhancements and end user reports.
  • Identifying
    application gaps and developing and executing gap closure plans.
  • Conducting
    business process simulations and user acceptance tests.
  • Training end
    users in handling the applications functional details and enabling users to
    assume ownership of the applications.
  • Monitoring and
    troubleshoot go-live events.
  • Document
    procedures to standardize and maintain process controls.
  • Establish and
    maintain strong working relationships with co-workers, the business community,
    customers, consultants, contractors, and vendors.
  • Develop and
    maintain a broad awareness of the hardware, software, and networking components
    of the strategic system architecture.
  • Follow change
    control and software life cycle methodologies in day-to-day activities.
  • Work with the
    Technical Analysts to establish, maintain, and update the strategy
    (methodology, processes, standards, tools, service/support agreements) used in
    implementing business systems.
  • Provide status
    updates, identify areas and opportunities for improvement, and escalate
    problems in a timely manner.

You might be a great
fit if .

Education/Experience
  • Bachelor s Degree
    in related field preferred and 0-2 years of relevant experience.
  • In lieu of
    degree, high school diploma or GED and 2-4 years of relevant experience.
  • Proficiency in
    all Microsoft Office applications.
  • Strong business
    knowledge and understanding in at least two of the following areas: Finance,
    Order Management, Inventory Management, Warehouse Management, Purchasing,
    Quality, Manufacturing, Call Center Operations.
  • Strong knowledge
    in relational databases such as Oracle or MySQL. SQL programming skills in data
    gathering, validation and reporting.
  • Use and support
    of structured support and maintenance processes and techniques.
  • Knowledge and
    experience in a TQM (Total Quality Management), 6 Sigma, ISO 9000, or SEI/CMM
    environment preferred.
  • Understanding of
    supply chain systems architecture and operating infrastructure (HP and SUN hardware,
    Unix operating systems, and Oracle relational database).
Physical/Cognitive Requirements

With or
without accommodation:

  • Ability to follow
    policies and procedures.
  • Ability to read,
    write and interpret information.
  • Ability to add,
    subtract, multiply and divide.
  • Ability to use
    hands to finger, handle, or feel.
  • Ability to
    sit/walk/stand for up to 8 hours per day.
  • Must possess
    visual acuity, i. e., close, distance, and color vision, depth perception and the
    ability to adjust focus.

ADA
FedEx
Supply Chain will make reasonable accommodations in compliance with the
Americans with Disabilities Act of 1990. Reasonable
accommodations are available for qualified individuals with disabilities
throughout the subsequent application process.

Fed
Ex Supply Chain is an equal opportunity employer. We evaluate qualified
applicants without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, and other legally
protected characteristics.

Job ID: 21475
Schedule: Full-time

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